Each school and district with an NCAA Eligibility Center account has one primary and one secondary contact. These contacts have access to curriculum and student records and the bandwidth to have ongoing engagement with the Eligibility Center.

 

High School Primary and Secondary Contacts

On the portal, your school’s primary and secondary contacts can manage your school’s core-course list, upload official transcripts and proof of graduation, submit fee waivers, respond to open tasks, view student reports and update contacts. To find your school’s primary and secondary contacts, visit on.ncaa.com/CCL and search for your school by high school code/CEEB, state, city or school name. Names of the primary and secondary contacts are listed in the High School Summary section.

 

District Primary and Secondary Contacts

Depending on how your district is set up, primary and secondary contacts can manage your district’s core-course list, respond to open tasks and update contacts. To find your district’s primary and secondary contacts or set up an Eligibility Center account, contact customer service at 877-622-2321, Monday-Friday, 8:30 a.m. to 5 p.m. Eastern time.
 
To learn how to update your school or district’s primary or secondary contacts, review the How to Reset Contact Information resource for high schools or districts.

 

 

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